Warranty

At West Street Car Sales, we understand that many customers prefer not to deal with third-party warranty providers. These policies often come with complex terms, restrictions, exclusions, additional administration, and frustrating delays spent waiting in call centre queues - exactly the kind of hassle you don’t want after purchasing a vehicle.

That’s why we take full responsibility for our vehicles by offering our own in-house warranty. This allows us to provide a more personal, straightforward, and responsive level of support, ensuring continuity of service and peace of mind from the moment you drive away.

Every vehicle we sell undergoes extensive checks and is prepared to the highest possible standards. However, as with all used cars, occasional issues can arise. Should anything go wrong, our approach is simple: just get in touch with us directly. We’ll assess the situation quickly and put a clear plan in place to get the issue resolved as efficiently as possible, whether you’re based locally or further afield.

There’s no need for endless email chains, forwarding invoices, or debating what is or isn’t covered. You won’t be passed between departments or asked to deal with third parties. We handle everything for you, keeping the process clear, honest, and stress-free.

Our in-house warranty is designed to give you confidence, reassurance, and support when you need it most - because standing behind our vehicles and looking after our customers is at the heart of what we do.